Best Moving Company Reviews

Tauranga Movers’ customers please see below for where to post your review. Or go to our Tauranga Trade Me page here, Company Facebook page here and Tauranga Google My Business page here. Hamilton Movers’ customers please see below for where to post your review. Or go to our Hamilton Trade Me page here, Company Facebook page here and Hamilton Google My Business page here.

Bev Parry
Bev Parry
22:08 20 Dec 24
Smart Movers are the best!!! Dallas and his team were fantastic to work with and nothing was too much of a problem. Dallas and team want do a great job for the customers and work with you which is a rare find. Definitely recommend this company and more importantly this team!!
Alyesha Candy
Alyesha Candy
02:33 20 Dec 24
Dallas, Ki, and Trixs moved our three bedroom place back in August. They were fantastic. Their communication in the lead up was great. Despite running late they let us know we'll in advance and even added an extra person to the crew to help our move go quicker and get back on schedule.Great attitudes, very hard working and skilled.
Jorg Burgi
Jorg Burgi
22:53 05 Dec 24
Great move! on time, fast and efficient, pleasant and polite. The team are excellent, no problem with special requests. moving can be a bit stressful and these boys know that, but with a touch of appropriate humor to help things along and all was done before we knew it, no stress! Very happy to recommend there service.
B Thompson
B Thompson
18:41 15 Nov 24
These guys have super powers (especially Dallas!). Fast, efficient and careful they all made the whole process stress free, even in the pouring rain. Huge skill manoeuvring the truck up a narrow driveway too. Cheers!
Dallas and Trix were awesome moving us from Rotorua to Hamilton. Super friendly, polite and professional. Great representatives for the company. Highly recommended!
The team from Smart Express Tauranga were so efficient, respectful and organised. We had total trust in them handling our possessions. They are a great team who are positive and so easy to deal with. We would absolutely use them again. (they were the only movers who would move us out of our previous home and into our new home in one day).
Lynne O’Brien
Lynne O’Brien
01:58 26 Sep 24
Dallas and Trix were amazing when they delivered and installed our new bed. Hats off to their politeness, thoughtfulness and tidiness. I would highly recommend Smart Express, and especially these two men, if you are needing a removalist. 👍
Suzy Hurst
Suzy Hurst
04:25 11 Sep 24
I've just moved home from Katikati to Kapiti, with the awesome help of Dallas & Hari. It was a difficult move on many levels, but the guys problem solved with great patience & good humour. I felt safe & secure with all my possessions travelling in their care, they were professional & I thank them sincerely for their dedication & hard work.
Mandy Williams
Mandy Williams
23:09 01 Sep 24
Dalhas and his crew were excellent. Great communication, on time and didn’t muck around. Looked after everything beautifully. Highly recommend these guys 👌
Rochelle Thornton
Rochelle Thornton
03:02 27 Aug 24
Our moving day went so smoothly thanks to Dallas, Trix and Hari! Nothing was too much trouble for this magic trio. From the moment they turned up we were impressed, they had great attitudes, were polite and super friendly and took great care when moving our belongings. They worked hard the whole day but still managed to bring fun and humor to keep the mood light. These guys are absolute superstars! We are recommending them to everyone we know.
Heather Harrison
Heather Harrison
21:57 15 Aug 24
HUGE shout out to Dallas and Ki from Tauranga Smart Express. Courteous, efficient, prompt and offering great tips etc along the way!Done faster than expected so a tired mum and teen could get to making their new home a happy one easily.Absolute legends HIGHLY recommend this team for a stress free and easy house move!If we could give 10 stars we would!
Catherine Edlin
Catherine Edlin
08:04 06 Aug 24
I don’t normally do reviews but on this case I feel compelled to as I received such excellent service for my move from Hamilton over to Papamoa. The team of Dallas and Hare arrived on time and were super efficient from start to finish. They communicate well, move quickly while providing great care with belongings and ensure that everything is covered. Both guys are friendly and positive, and I especially liked the call at the beginning of the day from Dallas “It’s a beautiful day for your move and it’s all going to be great.My house had a few challenges with the driveway and moving a bed down the stairs but they handled this with minimum fuss or stress. This helped greatly as I was already pretty nervous about things going well. I didn’t even need to worry! Overall I was very impressed with the service and wouldn’t hesitate to recommend Smart Express to anyone moving. Thanks Team 😊
Greg Stringer
Greg Stringer
07:12 03 Aug 24
Just moved today, fantastic service, prompt, friendly, and reliable.They even came back to help me with putting my bed together and moving it around , at no extra charge.when I was having issues with it.Second time I’ve used these guys, and I will again.
Frank lian
Frank lian
11:07 29 Jul 24
5 stars service. if you looking for moving house, Justin and his team are the right people to go to.
Alejandra Johnson
Alejandra Johnson
03:26 29 Jul 24
We were so pleased with the superb service and friendliness of Dallas and Trixs. Their customer service and the way Dallas was coaching Trixs was fantastic.We have had to move a couple of times in the last couple of years and always struggled to find a good moving company, but we have finally found one we are happy to recommend.
Andrew and Melanie Amm
Andrew and Melanie Amm
08:41 28 Jul 24
I recently moved from Papamoa back to Auckland, and chose Smart Express to pack and move me. There was excellent communication from Wayne every time I contacted him about anything. The team allocated to my move were great. Dallas and Justine arrived to pack, and I later discovered that Dallas is a man of many talents. He can pack, load with precision, and drive safely to end destination, all with a good dose of quick-witted humour. Many thanks to Justine for her careful packing of kitchen and dining in particular, all my crystal glasses arrived as perfect as when they were packed. Extra hands arrived to assist with packing, thank you Justin and Trinity, and the following morning, Dallas and Ki arrived to pack the truck. Everything was handled with great care and packed carefully so that no space was wasted. The unload was done with equal care into my new home, and I am really grateful to Dallas and Ki for their continued customer service after a long day, and a return trip to Tauranga ahead of them. I would highly recommend that anyone moving from Tauranga consider using Smart Express for their move, as mine was a very positive experience. Thank you so much to the entire team at Smart Express Tauranga.
Andrew Barron
Andrew Barron
05:46 02 Jul 24
Smart Express moved a fridge between addresses for me. They were punctual, very skilled and courteous. Judd in particular was very helpful and had come back to Tauranga from his holiday to move the fridge! Thanks a bunch.I thoroughly recommend Smart Express.Anne, the admin/ manager was also excellent to deal with.
Great efficient awesome service
Kevin Turney
Kevin Turney
03:31 29 Jun 24
Used Smart Express Tauranga a couple of days ago to move a house lot of furniture and personal belongings from Waihi to Matamata. Two guys showed up, Dallas and Trinity with their truck, had a quick look at what needed to be moved and got stuck in, they worked like Trojans mindful of looking after our belongs. It was a pleasure working alongside these two and nothing at all was a problem, they loaded everything we asked of them. When we got to our new place in Matamata there was a hold up but again Dallas and Trinity took it all in their stride. Thanks guys for making our move stress free. I would recommend Smart Express Tauranga and especially these two experts.Alison and Kevin
Hilary Tomkins
Hilary Tomkins
16:41 13 Jun 24
Professional and accommodating service - front office and delivery people. Highly recommend.
Cheryl Guile
Cheryl Guile
00:33 25 May 24
What an amazing team 😊 the move was efficient with a friendly atmosphere. I would definitely recommend Smart Express to anyone needing to relocate. A brilliant day.
Rowdy McIntosh
Rowdy McIntosh
05:43 15 May 24
Jatinder and nav did an amazing job , highly recommend
Lesia Smith
Lesia Smith
05:56 26 Mar 24
This is the second time we have used this company; the first was a smaller move and the second was when we moved homes and towns. The movers were on time and our furniture was moved with care. Their prices were good too compared to other furniture removal companies we received quotes from. We will use them again. Highly recommended. Thank you.
Jo Madden
Jo Madden
07:52 19 Mar 24
Legendary!! The guys from Smart Express were totally amazing. On time, packed a 4 bedroom house in less than 2 hours, good communicators and careful with all our wordly goods, not one broken glass!! Highly recommended for sure.
Piko Peters
Piko Peters
21:43 18 Mar 24
Great team, do a great job, professional, friendly and extremely helpful. Very well priced highly recommended
Elsa Lawrence
Elsa Lawrence
06:29 13 Mar 24
Justin and his team were exceptional at their job and did it all with a smile on their face and a great attitude. Our move required taking everything up a big set of stairs and they carried everything up with great care and professionalism. If you’re looking for a company to do your next move I highly recommend Smart Express and will 100% use their services again for our next relocation.
Tracey Donovan
Tracey Donovan
05:58 02 Mar 24
What an Awesome team they smashed out our move very efficiently- can’t believe how fast they were highly recommended
Varickneilson Neilson
Varickneilson Neilson
21:46 28 Feb 24
Great service from the get goBooking service was easy and with total efficiency , helped by a friendly booking agentDelivery team arrived on time and the promised dateDelivery team were polite, helpful and friendly fellasPayment on delivery via eftpos was easy as 123abcHighly recommended will use again
Tina Carew
Tina Carew
18:00 17 Feb 24
Excellent service from the men who moved my house lot. It was a difficult driveway, steep with high tree branches blocking the truck, but they kept delivering boxes until a saw could be found and the truck could come closer to the house. Would recommend this company over and over. Brilliant bunch! 😁
Jonathan Warnes
Jonathan Warnes
23:22 09 Feb 24
Thanks heap Justin & keeks.Fast, friendly and efficient!!!Took great care with all our valuables and placed all our stuff exactly were we wanted,Absolutely recommend these guys made moving easy .Jono & Bre Warnes
Julie Jenkins
Julie Jenkins
23:33 07 Feb 24
Thanks to your very professional staff from the ladies in the office to the great service from Jarrad and Dallas on 2 February 2024. They were very professional, respected us and our furniture at all times.We will definitely recommend Smart Express as a business to deal with.
Angela Gilbert-Brown
Angela Gilbert-Brown
00:15 05 Feb 24
I've had the pleasure of using this company many times. The Tauranga team of boys are absolutely fabulous.I've used the Hamilton Boys once and will never use them again. Totally useless.I just used the Tauranga boy's even though I live in Hamilton. I would rather pay the extra money for the Tauranga boy's then have the Hamilton boy's ever again.Hamilton crew broke furniture and left items behind costing me an extra $3500. For another truck a week later.Tauranga boy's all the way!!!!!
Nic Harrison
Nic Harrison
22:20 27 Jan 24
Justin was helpful, communicated well and had all the right tools for the job, also a lovely guy. Excellent service, highly recommend, ka pai
Siju C Antony
Siju C Antony
06:18 20 Jan 24
Great service, easy communication & smooth moving.
Anita Esterbauer
Anita Esterbauer
17:01 05 Jan 24
Friendly, helpful men.I would use them again:)And I would recommend them. To anyone shifting or moving.
David Mills
David Mills
20:22 20 Dec 23
Great experience with Smart Express. Our movers were extremely fast yet very careful. Highly recommended for a stress free move.
Bill Ridley
Bill Ridley
21:31 13 Dec 23
Brothers Dallas and Justin , with helpers incl esp the young guy who has been I all the moves are very good. … not forgetting Fiona in the officeProfessional to the core ….. all of them have been great …three times they have been there for us1/ declutter to self storage ….then Six +months later, 2/remaining house contents to new house and finally now this weeks ….Then finally ten months after the first time …3 the self storage contents were moved into the new house.Lots of helpful advice from all along this journeythanks Smart Express
Frances McCurdy
Frances McCurdy
05:58 05 Dec 23
Thanks so much for your help. Awesome, reliable fast workers. Would highly recommend, could not have done it without you.
Shelley Watson
Shelley Watson
05:37 29 Nov 23
Top Service - delivered with great speed and care! Would totally use again👌
Anja Donaldson
Anja Donaldson
09:07 18 Nov 23
5 star service! Have used this company twice due to their efficiency and friendly service. Highly recommend!
David Rose
David Rose
07:36 10 Nov 23
Nice crew. Easy move, fair price. Careful movers with the right equipment and heaps of blankets.
Willemien Martin
Willemien Martin
07:43 04 Nov 23
Arrived on time. Very efficient. Works quickly. No damage and very friendly! Was done within 2 hours. Thank you for your great service!
josephandmaia
josephandmaia
06:03 02 Nov 23
Great communication, friendly and attentive! Will definitely use again!! Thanks Judd
Rachel S
Rachel S
09:31 26 Sep 23
I had an excellent experience with this company. They were very punctual and absolutely amazed me by how fast they get things done! The two movers that helped me move house were great, friendly guys with a good sense of humor and showed lots of confidence and professionalism in their job.
Kevin Swift
Kevin Swift
22:00 22 Sep 23
Jud (Justin Sunnex) and assistant Ki were what they promised to be - on time, professional, friendly, careful and no surprises on the pricing.Would absolutely recommend them for any removals and we will certainly be in touch when next we decide to move.All the best Jud & Ki.Cheers,Kevin & Tracy Swift
Cheryl Shearer
Cheryl Shearer
05:59 15 Sep 23
The team were on time, with a heads-up before arriving. Very personable and knowledgeable and very swiftly sorted what needed to go where in the truck and what needed to be dismantled. Arrived safely at my new home, unloaded in an orderly fashion, reassembled the beds, everything was placed where I had planned. Brilliant customer service from when I first made the booking through to paying on-line before the guys headed away. As with my two previous moves this has been a positive consumer experience. Would definitely use Smart Express again myself, and will certainly recommend to others.
Alison Jones
Alison Jones
06:16 14 Sep 23
Awsum service the guys were friendly and efficient, quick but careful. Made my day, totally relaxed with them moving my belongings. No stress would recommend you to anyone needing to move.
Keryn Hogan
Keryn Hogan
22:52 23 Jul 23
Exceptional service from Smart Express Tauranga. Judd, Kikz and Ammy were prompt, careful, fast and friendly. Great bunch of lads who made the big move a stress-free and pleasant experience. Truck was immaculate inside & out. They obviously take care of their equipment and they applied that same care to my property, fragile furniture, personal effects and plants. Highly recommend this reliable and pleasant team. Couldn't be more pleased. Thank you so much!
Lorraine Oneill
Lorraine Oneill
08:23 01 Jul 23
Unbelievable service from Wayne and Keys. Nothing was a problem, stress free. Great price. Would definitely recommend. Thank you
Aleisha Beeler
Aleisha Beeler
06:55 02 Jun 23
Smart express Tauranga made our move across the Waikato so easy even in the rain !! We cannot recommend this company enough, they men were on time, quick to load and unload and great to chat to !!I highly recommend using this company to move with you won't be disappointed!!
Maggie Bagnall
Maggie Bagnall
04:10 15 May 23
We had some issues but Wayne is working hard on sorting. Recommend.
Jen Lendrum
Jen Lendrum
01:36 12 May 23
Dallas and Kikz were awesome! very friendly and polite and experienced in what they do. Very happy with their move for us 🙂
Jen Proctor
Jen Proctor
09:17 07 May 23
Dallas and Jordan moved our belongings from storage into our new home .. and there was a lot! The move was a bit of a mission, but they did it all with no complaints and lots of laughter. Thanks so much for that kiwi can-do attitude, would definitely recommend to others.I also appreciated the great customer service from the team in the office. They contacted me to confirm arrangements, and then again on the day to give an ETA on arrival. Great service!
Geoff Carey
Geoff Carey
07:25 20 Apr 23
The team who moved our baby grand piano were very carefull and planed every move to ensure there was no damage or scratching. The piano was very heavy at over 200 kgs.
We were very happy with our move. The boys rang to let us know the time they were coming introduced themselves to us, worked quickly and carefully and you could tell they enjoyed doing their job. We would recommend them to everyone.Their names are Judd and Kiki Thankyou guys you made what could have been a stressful time very happy
Chereen Moreau
Chereen Moreau
05:13 22 Feb 23
Dallas & Jordan drove up from Tauranga with our lazy boy. They moved out the old chair, gave us instructions on how to fix the back & set up our new chair. Amazing customer service. Highly recommend their service. Thank you so much for taking care of us.
Celia Thompson
Celia Thompson
06:56 10 Feb 23
Dallas has moved us and then another family member. He is helpful, accommodating and ensures things are done right. Nga mihi nui Dallas
Jason Yorke
Jason Yorke
07:12 02 Feb 23
Great group of guys. Hard working and great value for money. Everything I asked them to do was with laughter and a smile, they never complained and tried their hardest to please.Well done lads.Jase Aquinas College
John Oxlade
John Oxlade
06:16 31 Jan 23
The team loaded up my house contents carefully and were pretty quick too. Very happy with the service.
Rachel Smith
Rachel Smith
01:38 25 Jan 23
Amazing customer service. Perfection to detail. Communication excellent.Overall...A great day was had by all. Thank you very much.
Tammy Waite
Tammy Waite
06:34 19 Jan 23
Excellent service all round, fast and efficient, friendly and well priced. Thanks again!
Russell Eggleton
Russell Eggleton
05:26 14 Dec 22
Great service, highly recommended.
Andrew Bullians
Andrew Bullians
03:25 15 Nov 22
Friendly and efficient
David Parker
David Parker
20:10 12 Nov 22
Friendly professional booking process and timely communication during the moving .
Amy Wyatt
Amy Wyatt
02:22 10 Nov 22
Very happy with the service I received from smart express.Great communication from the first enquiry to the delivery and both delivery men were friendly and efficientAlso a very competitive priceWould recommend their service to everyone
Liz Saunders
Liz Saunders
06:50 08 Nov 22
Crew were professional, worked hard and work completed well within time frame. Definitely recommend this team.
shannon Boer
shannon Boer
18:24 07 Nov 22
Absolutely exceptional service ! We moved from Papamoa to Welcome Bay.They were fast and efficient and effortless. Well priced and everything arrived in perfect condition. Highly recommend and will definitely use this company again. Thank you smart Express.
Verenique Fredericks
Verenique Fredericks
21:41 23 Oct 22
Awesome experience with the guys, Judd and Jourdan did an amazing job. Efficient and friendly service, would definitely call on then again in the future and recommend the service.
Pip Carter
Pip Carter
22:03 12 Oct 22
Wayne and the Team were absolutely fantastic to work with. Very efficient service, quick response times, and were flexible and accommodating of some last minute changes on the day. Judd and Jordan - 'the heavy lifters' were fab - great sense of humour, and easy to work with. They helped with my temporary move, and I've just booked them back in for my final move because of my experience using them. Highly recommend getting in touch with Wayne and the team if you want reliable, efficient and an hassle free moving experience. Thanks Team!
Dan Meade
Dan Meade
06:21 05 Sep 22
Super easy, quick and efficient. Thanks team!
Chris N
Chris N
22:43 31 Aug 22
10/10 would recommend. Fast response to our enquiry, turned up on time, courteous, friendly and a very professional well priced No nonsense operation. Made our move easy. Cheers guys! Chris & Holly.P.S left a review on the Auckland smart express by mistake. I’m sure they are great too if they are carrying the brand. Thanks again.
SCOTT Payne
SCOTT Payne
01:28 30 Aug 22
Great service and great team who worked hard
Pauline Verran
Pauline Verran
09:29 25 Jul 22
Excellent company to use if you want to move house. We had Russell and Craig move us. Couldn't wish for more professional people to handle your belongings. Took great care, great sense of humour, quick with packing and unpacking the truck. Would highly recommend these people.
kozo uemura
kozo uemura
06:23 09 Jul 22
very friendly, helpful and efficient.
Corazon de oro.
Tim Hampton
Tim Hampton
06:56 03 Jul 22
These guys are the best movers we have ever used - by far! Can’t recommend enough.They went above and beyond - we had a lot more stuff than I thought!We choose Smart express based off their Google reviews - and they weren’t wrong.Even better - nothing got broken at all.10/10 - will use them again!
Sharon Phillips
Sharon Phillips
20:40 27 Jun 22
Great service and excellent communication from Annie.Excellent service. Thanks
Mariete Santos
Mariete Santos
20:11 15 Jun 22
Excellent service, on time and helpfull. They even fixed the installation of our adjustable height desk as an extra. Thank you!
Lisa Durrant
Lisa Durrant
20:13 05 Jun 22
Highly recommend the Papamoa team. Really nice guys who were efficient and professional.Thank you for making our move a great experience.
Maureen Commerer
Maureen Commerer
23:41 09 May 22
What a great couple of guys we had to shift us recently,not only great with the shift but had great sense of humour that put you at ease. Thanks guys,much appreciated would certainly recommend you.
Caroline Gray
Caroline Gray
06:37 05 May 22
The team were efficient, quick and respectful of our belongings. Everything went as communicated. Super satisfied!
Janet Chambers
Janet Chambers
02:17 04 May 22
Judd & William were great - very friendly and efficient, and provided a great service. I would highly recommend them!
susanne brown
susanne brown
08:15 21 Apr 22
Judd and Joey were an exceptional teamNothing was an issueThey were both very professional easy going and very helpful.My husband said they were both very professional and on time at his endWould recommend both these men to help you with your move . 👍🏻
Tessa Bevin
Tessa Bevin
08:49 20 Apr 22
These guys came and helped me with the very tight window I had to remove gear from a difficult premises…over their Easter weekend! Made a round peg fit into a square hole and all. Thanks so much smart express! See you next time soon when we move it into my own home. Tess
Bianca Andrada-Banez
Bianca Andrada-Banez
23:07 14 Apr 22
Judd & Joey have been amazing. They were professional and kind, we can really tell that they both are genuine people, they love their job, and they love helping people. They have been a huge part of our house move. They were friendly, funny, warm and it was just relaxing working with them. They handled our things with utmost care. We cannot fault them in any way. Thank you very very much, Judd & Joey, it was a pleasure to meet both of you! - Donnie & Bianca
Penny Rimer
Penny Rimer
00:07 07 Apr 22
Great experience! Friendy guys that communicated well with me. Highly recomend
Eileen McLean
Eileen McLean
05:41 05 Apr 22
Friendly staff, move wen't to plan.
Nimesh Patel
Nimesh Patel
22:53 30 Mar 22
Fast and convenient. Bit expensive but worthwhile.
Kirsty Britton
Kirsty Britton
06:10 03 Mar 22
What an Incredible service!Wayne and his team were wonderful. They really took care of my belongings, were kind and helpful.I’ll be booking again in a few weeks when I find my new home. Thanks for making a stressful experience so seamless.5 stars 🌟🌟🌟🌟🌟
Peter
Peter
00:53 25 Feb 22
Book this company for your next move. Hard working professional moving team.
F Slade
F Slade
02:57 23 Feb 22
Judd and Pou who moved us were polite and caring and worked seamlessly making our move stressless. They looked after the items they moved (including a TV) really well. I wouldn’t hesitate to use Smart Express again.
James Hall
James Hall
06:43 18 Feb 22
Great guys who turned up and absolutely smashed it. Really grateful for their help, attitude and the price felt fair. Tino Pai!
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1 Man Van versus 2 Man Van options.

We provide both one and two man van delivery services. There is no difference in the size of the vans so we can fit the same amount of things in both. The key difference when you book our 1 Man Van service is, you are agreeing to help us lift any items that are too big or too heavy for one man to carry.

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Customer Support.

Our moving and delivery professionals have many years of experience. There is no job we cannot help you with. We have a large fleet of delivery vans and moving trucks. All fully equipped to transport and protect your items.

We are the number one moving and delivery company on TradeMe with over 1,700 positive reviews. Plus 600 positive reviews on Facebook and 1,200 on Google My Business.

Our fleet of moving trucks range from small 25 and 34 cubic metre moving trucks, right through to large 50 cubic metre specialist furniture removals trucks.

We pride ourselves on always finding a good solution for our customers. If you have something to be moved in Auckland, contact Smart Express Auckland. Our customer service teams will provide information about our professional moving and delivery truck and van services. Out of town moving services are also available upon request.

For Auckland deliveries, our 2 Man Truck services also operate to the same efficient same-day pickup delivery service, just like our moving and delivery vans.

Moving & Delivery is what we do best.

We provide many moving and delivery services including; 2 Man Van, 2 Man Truck and Relocation within the North Island.

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