We were finalists at the Westpac Business Awards in 2016, 2017 and 2018. In 2019 we were delighted to take out the coveted Westpac Business Award for Excellence in Customer Service Delivery for Auckland Central.
For 2020, we were naturally even more proud to have been crowned the ‘Best of the Best’ for the Auckland region.
At the glitzy Westpac business awards on the 6th of August 2020, business directors Susan Spelman and Devan Devaroyan expressed their heartfelt gratitude to their staff. Thanking all the hard hard-working team in the field. Along with the support team in the office for making this achievement possible.
“We have always strived for customer satisfaction, as it really drives our business. So much so, that every day we ask our customers how we did. That feedback ensures that we are constantly looking for ways to improve. Customer reviews across Google, Facebook and TradeMe are also driven by our daily customer service interactions.”Susan Spelman – Director
Our business is one where a quality personal service counts. We strive for this in every customer interaction, whether by the team in the office or the hard working team in the field.
At Smart Express, we are delighted to be able to share this news with our customers, both current and future. The entire field team, management and team in the office would also like to thank all our current customers for your ongoing support of our business, after all, without customers we are nothing.
Awards are a great recognition for the team and their hard work. As business owners, we are delighted to share in our team success. For it is our staff who have earned the accolade. Check out all the Westpac Best of the Best Awards event photos here…